Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are dependent on the shipment address. You can see the shipping fees on the checkout process before the payment is made.

Which payment methods are accepted in the Online Shop?

You can use all the major credit cards.

How long will delivery take?

Shipping time will be confirmed on the order confirmation document.

How secure is shopping in the Online Shop? Is my data protected?

Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.

What exactly happens after ordering?

We will send you the tracking code of the shipment when the package has been sent.

Do I receive an invoice for my order?

Please contact DISOPHING via email dress if you want to get invoice.

Send us an email